What is used to develop a positive working relationship with the staff of a company being audited?

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The pre-audit interview is a critical tool for developing a positive working relationship with the staff of a company being audited. This interview allows the auditor to engage directly with the staff before the audit begins, establishing a rapport and fostering open communication. During this interaction, the auditor can explain the purpose and scope of the audit, which helps to demystify the process and alleviate any apprehensions the staff may have. It provides an opportunity for staff to ask questions and clarify any uncertainties about the audit process.

By incorporating a pre-audit interview, the auditor demonstrates a willingness to collaborate and work alongside the staff, which can lead to a more constructive atmosphere during the audit. This initial engagement sets a collaborative tone, encouraging the staff to be more forthcoming with information and promoting transparency throughout the audit process.

The other options serve different purposes: a pre-audit letter typically outlines the audit specifics but does not facilitate direct interaction; an exit interview provides feedback after the audit but does not foster initial collaboration; and an audit response letter addresses findings post-audit, rather than developing relationships beforehand. Thus, the pre-audit interview is the best option for achieving a positive working relationship prior to the audit.

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